Information Technology

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Information Technology

JMA Solutions creates high-quality, functional and dynamic information technology solutions. Our experienced and productive personnel support the full software life cycle.

IT PROJECT MANAGEMENT:

JMA assists clients with establishing information management policies, procedures, methods and tools to facilitate informed decision-making and analysis. Our support includes:

  • Strategic Planning and Management
  • IT Acquisition Support
  • Future Capabilities Analysis
  • Technology Analysis and Evaluation

SHAREPOINT DEVELOPMENT & ADMINISTRATION:

We help our clients customize their applications from requirements gathering to planning and development through deployment to include:

  • Site Design and Development
  • Troubleshooting and User Support
  • User Permissions Management
  • Automated Workflow Development
  • Library and Site Maintenance
  • Development of Dashboard Status View, Task Lists, Gantt Charts, Project Calendars and Meeting Information

See our SharePoint Development and Administration page for more information.

INFORMATION TECHNOLOGY TRAINING:

JMA provides training to ensure technology is easy to use, which involves:

  • Training Needs Assessment and Gap Analysis
  • Curriculum Development and Update
  • Instructional Services

COMPUTER INFORMATION SYSTEMS DESIGN & DEVELOPMENT:

We support multiple software development and acquisition programs by:

  • Verifying and Documenting User Requirements
  • Developing Requirement Traceability and Verification Matrices (RTVMs)
  • Maintaining TCP/IP based Communications Networks
  • Supporting Test and Evaluation
  • Conducting Installation and Implementation

WEB SITE AND DATABASE DEVELOPMENT:

JMA accomplishes multi-regional web site design and development, web-based document management, and database design. We have experience in:

  • Identifying Site and Database Requirements
  • Developing, Implementing, and Maintaining Web Sites and Databases (Cold Fusion, Joomla!, SQL)
  • Providing Graphics and Layout Support
  • Test and Evaluation for User Perspective and Functionality
  • Providing Help Desk Support

See our Website Development and Graphics Design page for more information.

HELP DESK SUPPORT:

We provide technical assistance throughout the full life cycles:

  • Tracking, Escalating and Resolving Tickets
  • Maintaining Hardware and Software Inventory
  • Providing Configuration, Activation, and Upgrades
  • Preparing Equipment for Turn-in and Excess
  • Security Policy Development and Support